When I am asked to name a Web site that admire, I normally answer nordstrom.com. The design is clean, it is easy to navigate, the site doesn’t take too long to load and the customer service is awesome. (Talbots.com might want to take note.)

So, imagine my surprise when I go to the site today to purchase a dress I had been eyeing to see this:

This image has been up all day.

I understand redesigns and all the havoc they can bring, but can any company in this day and age afford to have their e-commerce Web site down for an entire day? I just don’t understand. How about doing this switcheroo in the middle of the night? It can’t be going well since the site has been down this long. I hope the redesign is worth it.